1. Processing Time

Orders are processed within 2-3 business days after payment is confirmed.

We do not process or ship orders on weekends or holidays.

2. Shipping Time & Delivery

Shipping times depend on your location and chosen shipping method.

Estimated delivery time: 7 to 15 business days.

Delays may happen due to weather, customs, or carrier issues.

3. Shipping Costs

Shipping fees are calculated at checkout.

Free shipping is available for orders over $180 (if applicable).

4. Tracking Your Order

Once your order ships, you will receive a tracking number by email.

You can track your package using the provided link.

5. Lost or Delayed Shipments

If your order is late, check the tracking info first.

If the package is lost, contact us at Bettermegrind@gmail.com for help.

6. Incorrect Shipping Address

Make sure your shipping address is correct at checkout.

We are not responsible for orders shipped to the wrong address.

7. International Shipping

We ship to select countries outside Australia

Customers are responsible for any customs fees or taxes.

8. Contact Us

For any shipping questions, email Bettermegrind@gmail.com

or call +61 414 933 298