1. Processing Time
Orders are processed within 2-3 business days after payment is confirmed.
We do not process or ship orders on weekends or holidays.
2. Shipping Time & Delivery
Shipping times depend on your location and chosen shipping method.
Estimated delivery time: 7 to 15 business days.
Delays may happen due to weather, customs, or carrier issues.
3. Shipping Costs
Shipping fees are calculated at checkout.
Free shipping is available for orders over $180 (if applicable).
4. Tracking Your Order
Once your order ships, you will receive a tracking number by email.
You can track your package using the provided link.
5. Lost or Delayed Shipments
If your order is late, check the tracking info first.
If the package is lost, contact us at Bettermegrind@gmail.com for help.
6. Incorrect Shipping Address
Make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to the wrong address.
7. International Shipping
We ship to select countries outside Australia
Customers are responsible for any customs fees or taxes.
8. Contact Us
For any shipping questions, email Bettermegrind@gmail.com
or call +61 414 933 298